Call
Please call us our nationwide short number 1720 in Estonia as soon as the loss has occurred
We need the following information to properly register Casco* insured events.
The notifier of the loss event should submit the following information:
- first name and surname
- phone number
- e-mail address
- personal identification code
- vehicle registration number
- time and location of the loss event
- what type of glass damage (chip, crack)
- which part of the glass is damaged
- the name of the insurance company where the car is insured
*If your vehicle is not covered by Casco, only basic contact information and car registration number will be sufficient.
Book
Want to fill in the required fields yourself?
You can conveniently do so here on our website. We need the same information as in the case of ‘the notifier of the loss event’.
Note! To confirm your appointment with the final date and time, we will call you back within one business day.
The execution time of the glass work depends on the following:
- the availability of the suitable replacement glass in stock
- available appointment times at Carglass® workshops
- how fast the insurance company responds
- how quickly you respond to our offer
- the date and time that suits you
*We take into consideration your wishes regarding the time of execution of the work; if possible we propose alternative solutions and other nearest workshops for the execution of the work.
Visit
If you have time, then please visit our nearest workshop if possible.
Advantages of visiting us:
- you can immediately show us the size and location of the chip or glass damage
- our customer service representative can take photos of the glass damage for the insurance company
- you can meet our Carglass® customer service representative
Please take the following into account:
- this is more time consuming
- we will send an official (written) price offer for all glass replacement work within one business day by e-mail (if you have Casco insurance then to the insurance company)
a written price offer guarantees the best price from us and the right glass for your vehicle!
Carglass® Kadaka
Kadaka tee 70f, 12618 Tallinn
Phone 1720
From abroad +372 614 2110
OPEN: Mon-Fri 8:30-17
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Carglass® Kesklinn
Pärnu mnt 160C, 11317 Tallinn
Phone 1720
From abroad +372 614 2110
OPEN: Mon-Fri 9-17
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Carglass® Lasnamäe
Osmussaare 15, 13619 Tallinn
Phone 1720
From abroad +372 614 2110
OPEN: Mon-Fri 8:30-17
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Carglass® Viimsi
Paadi tee 3, 74094 Haabneeme, Viimsi vald, Harju maakond
Phone 1720
From abroad +372 614 2110
OPEN: Mon-Fri 9:00-17
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Carglass® Tartu
Turu 32b, 50106 Tartu
Phone 1720
From abroad +372 614 2110
OPEN: Mon-Fri 8:30-17
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Carglass® Viljandi
Reinu põik 5, 71020 Viljandi
Phone 1720
From abroad +372 614 2110
OPEN: Mon-Fri 9-17
Zoom in on mapCarglass® Pärnu
Tallinna mnt 82, 80043 Pärnu
Phone 1720
From abroad +372 614 2110
OPEN: Mon-Fri 8:30-17
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Carglass® Rakvere
Niine 4a, 44313 Rakvere
Phone 1720
From abroad +372 614 2110
OPEN: Mon-Fri 8:30-17
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Carglass® Jõhvi
Rakvere 38, 41532 Jõhvi
Phone 1720
From abroad +372 614 2110
OPEN: Mon-Fri 9-17
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Carglass® Narva
3. Roheline 9, 20605 Narva
Phone 1720
From abroad +372 614 2110
OPEN: Mon-Fri 9-17
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Carglass® Võru
Paju 3, 65610 Võru
Phone 1720
From abroad +372 614 2110
OPEN: Mon-Fri 9-17
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Carglass® Kuressaare
Kalevi 26, 93815 Kuressaare
Phone 1720
From abroad +372 614 2110
OPEN: Mon-Fri 9-17
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Carglass® is a trademark of the Belron International Ltd. group, one of the world’s leading vehicle glass repair and replacement service providers. Carglass® has been represented in Estonia under franchise by Windrox OÜ since 2010. Carglass® Estonia performs around 25 000 vehicle glass replacement and repair jobs each year. In order to be close to our clients and always available, we have created a nationwide network of in the form of eleven workshops.
We are dedicated to quality assurance in both glass work and customer service. We measure customer satisfaction with our services and ask clients to assess our performance after service is provided. We are proud to say that our recommendation index is more than 85, meaning that more than 85% our clients would recommend us to others.
