{"id":930,"date":"2017-09-27T09:55:17","date_gmt":"2017-09-27T06:55:17","guid":{"rendered":"https:\/\/carglass.ee\/quality-and-warranty\/"},"modified":"2024-09-27T14:02:50","modified_gmt":"2024-09-27T11:02:50","slug":"quality-and-warranty","status":"publish","type":"page","link":"https:\/\/carglass.ee\/en\/carglass\/quality-and-warranty\/","title":{"rendered":"Quality and warranty"},"content":{"rendered":"<h1><strong>Carglass\u00ae<\/strong><strong> quality and warranty<\/strong><\/h1>\n<hr \/>\n<h3>Warranty terms and conditions<\/h3>\n<p>Windrox O\u00dc provides replacement and repair services with warranty that is valid until the client transfers the vehicle\u2019s ownership. Windrox O\u00dc provides <strong>all glass with a two-year warranty<\/strong> that includes the following preparation and raw material defects:<\/p>\n<ul>\n<li>Optics<\/li>\n<li>Lamination<\/li>\n<li>Measures and curvature<\/li>\n<\/ul>\n<h3>The warranty for glass and replacement service does not apply first and foremost in the following cases:<\/h3>\n<ul>\n<li>The vehicle\u2019s glass frame is rusty or covered with defective paint or defective varnish<\/li>\n<li>The glass was broken as a result of mechanical impact<\/li>\n<li>There is visible mechanical damage or scratch marks on the glass<\/li>\n<li>The glass was damaged as a result of the vehicle being used outside of its intended scope of use<\/li>\n<li>The glass damage occurred as a result of vehicle body deformation or manufacturing defects in the vehicle&#8217;s body<\/li>\n<li>The glass damage has occurred on a vehicle that has been involved in a serious accident<\/li>\n<li>The vehicle is used in racing or training<\/li>\n<li>The glass damage is a result of normal wear<\/li>\n<\/ul>\n<p>Windrox O\u00dc must be notified of the warranty case immediately, but <strong>no later than within 2 months<\/strong> of learning about the warranty case.<\/p>\n<hr \/>\n<h3>We are always ready to help<\/h3>\n<p>We do everything possible to leave you satisfied with our service. If problems should occur, however, we do our best to resolve them as quickly as possible. If you have any questions, contact us on 1720 or <strong>+372 614 2110<\/strong> from Monday to Friday. Our customer service is always ready to help.<\/p>\n<p><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">In addition to the rights arising from the warranty conditions described above, consumers also have other rights arising from the law. <\/span><\/span><\/p>\n<p><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">The complaint can also be addressed to the court or the Consumer Complaints Commission.<\/span><\/span><\/p>\n<p><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">You can submit a complaint to the Consumer Disputes Commission <a href=\"https:\/\/www.ttja.ee\/en\/submission-statement\" target=\"_blank\" rel=\"noopener\">here<\/a><\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Carglass\u00ae quality and warranty Warranty terms and conditions Windrox O\u00dc provides replacement and repair services with warranty that is valid until the client transfers the vehicle\u2019s ownership. Windrox O\u00dc provides all glass with a two-year warranty that includes the following preparation and raw material defects: Optics Lamination Measures and curvature The warranty for glass and<a class=\"read-more\" href=\"https:\/\/carglass.ee\/en\/carglass\/quality-and-warranty\/\"> &#8230;<\/a><\/p>\n","protected":false},"author":318,"featured_media":0,"parent":958,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-930","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/carglass.ee\/en\/wp-json\/wp\/v2\/pages\/930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carglass.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carglass.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carglass.ee\/en\/wp-json\/wp\/v2\/users\/318"}],"replies":[{"embeddable":true,"href":"https:\/\/carglass.ee\/en\/wp-json\/wp\/v2\/comments?post=930"}],"version-history":[{"count":5,"href":"https:\/\/carglass.ee\/en\/wp-json\/wp\/v2\/pages\/930\/revisions"}],"predecessor-version":[{"id":11450,"href":"https:\/\/carglass.ee\/en\/wp-json\/wp\/v2\/pages\/930\/revisions\/11450"}],"up":[{"embeddable":true,"href":"https:\/\/carglass.ee\/en\/wp-json\/wp\/v2\/pages\/958"}],"wp:attachment":[{"href":"https:\/\/carglass.ee\/en\/wp-json\/wp\/v2\/media?parent=930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}